CBSL is hiring TEAM LEADERS (COLLECTION) at BANGALORE & MYSORE Job For 1-4 Year Exp In Conneqt Business Solutions Limited India – 1351167

Job Description :JOB RESPONSIBILITIES:Analyze various reports to enhance productivity and conversionsEnsure team meets and exceed Stipulated Timelines and Service level Agreements.Achieve KPI and productivity targets of Self & Team.Monitor and maintain quality of interaction with customers.Prepare and submit periodic Team performance reports.Call handling to develop first hand sensing of customer pulse and manage irate customers.Audit Calls and identify the training requirements of each Team Member.Motivating each Team Member, guiding, monitoring their performance and implementing corrective actions as required.Teams individual target/Unit qualitative and quantitative targets are met.To ensure that at no…

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