Position/ Frontline Officers
Achieve the dealer-wise /customer-wise sales volume targets
Achieve Product-wise sales volume targets
Monitor the pro-rata sales
Stock monitoring at Dealer’s/Sub-dealer’s point and book orders for their stock replenishment.
Identify and reporting major and minor projects
Follow-up and collect the payments as per collection norms
Match sale value versus collection value and maintain the sale within credit limits
Achieve ‘credit days’ target
Maintain ‘zero creepage’ into over 180days.
Securitization: ensure complete compliance to securitization norms
To ensure nil cheque bouncing
Network Management/ Market
Development Identify and appoint prospective dealers/ sub-dealers in unrepresented/ weak markets to increase market spread
Communicate to dealers regarding approved schemes and ensure qualification of all dealers
Maintain a personal touch with dealers by attending to all major functions/ events in respective markets
Attend to dealership grievance, if any, and visit such dealers along with Area Head and submit report
Secure exclusive dealers from encroachment by competitors
Achieve daily call norms of Dealers, Sub-dealers, Customers and Influencers
Assess the potential of the dealers for improving counter share
ensure physical display of merchandising/ POPs/ Dealer Boards/ Dealer certificates/ test certificates/ product pamphlets at all the Dealer/ Sub-dealer outlets
identify vantage points for wall painting and shops
Ensure proper display of wall paintings and hoardings and the faded ones are defaced or done up.
Assist MACE team in customer conversions and other activities of MACE team in his area.
Coordinate and conduct approved contact programs.
Customer Services/ Logistics
Depot management/ depot maintenance: coordinate with depot staff and C&F for timely supplies
Follow-up with transporters and CDS for timely delivery.
Plan order booking as per the allocation to different factories in coordination with C&F and respective CDS
Handle and minimize pending orders by proper clubbing of orders of contiguity areas.
Report issues of short delivery to Accounts and Area head
Report any feedback/ complaints received with respect to product, packaging or other services
Report any transport service deficiency
Distributing the commercial documents (tax invoice, statement of accounts) and collecting their acknowledgement
Collect and submit any statutory forms relating to sales
compile and submit the data / acknowledgements for settlement of schemes
Submit DCRs, TE bills etc in a timely manner
Ensure zero halting of lorries
Carry out any liaison activities required from time to time
Prompt filing of FIR for diversions and reconciliation of statement of accounts with customers/ dealers.
Develop, maintain and update the market profile of the concerned territory
Establish reliable information source to obtain market information
Competitor activities: obtain information on arrivals, promotional schemes, pricing, benefits etc.
To assist MACE in compiling Specifier/ Influencer data base
Report cases of brand conversion seek technical /commercial assistance for reversion Price management:
Monitor and maintain prices at nominated levels in wholesale and retail markets
Position/ Frontline Officers