Manager – Network and Firewall Ops Job For 0-50 Year Exp In Genpact Hyderabad / Secunderabad – 2332759

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With a startup spirit and 90,000+ curious
and courageous minds, we have the expertise to go deep with the world’s biggest
brands—and we have fun doing it. Now, we’re calling all you rule-breakers and
risk-takers who see the world differently, and are bold enough to reinvent it.
Come, transform with us.Transformation
happens here. Come, be a part of our exciting journey!
Are you the one
we are looking for
applications for the role of Manager, Network %26amp; Firewall Ops
In this role, you will be responsible for
supporting the network operations 24X7 for internal IT. You will work actively
on the operational issues along with internal / external partners to recover
the systems failure (proactive/reactive).
Work with Incident Management, Problem Management
process for each incident /tickets and need to ensure the high uptime to the
This role will require network L3+, work on
various current/upcoming technologies (explained below) to support business

  • Have deep
    experience of hardcore 24X7 network Ops experience
  • Front-end
    face for Genpact Network Team while participating in internal P1/P2
    Incident resolution bridge call
  • Participate
    in Bridge calls with clients for joint troubleshooting of network issues
  • Work with
    different Vendors and service Provider for faster and accurate resolution
  • Playing
    key role for network related incidents and providing key inputs for
    Problem Management
  • Identifying
    open risk in the production network and provide input for mitigation
  • Detailing
    all Changes done in production environment through Change Management
  • Must have
    worked on large scale infra and handled IT projects
  • Global
    customer interaction is one of the key expectation.
  • The
    employee should hold very rich experience in corporate LAN, Security %26amp;
    WAN infra
  • Candidate
    must have hands on the latest technologies (Cloud, ACI, SDN and SDWAN)
  • He/she
    need to lead function and drive the project/operations end to end
  • Candidate
    should be very strong in written %26amp; verbal communication
  • Hands-on
    experience on Cisco Routers (ASR/ISR Series) and Switches (6500/4500/3850
    Model) %26amp; Firewall (Cisco %26amp; ASA)
  • Employee
    must have work experience in implementing/troubleshooting Routing (Static,
    EIGRP, BGP and Policy Based routing) and Switching issues (VTP/STP)
  • Qualifications
    we seek in you


  • Graduate
    in engineering/IT
  • Preferred

  • CCNA
  • Palo Alto
    Firewall Certification
  • CCNP
    -Routing and Switching (Good to have)
  • Genpact is an Equal Opportunity Employer
    and considers applicants for all positions without regard to race, color,
    religion or belief, sex, age, national origin, citizenship status, marital
    status, military/veteran status, genetic information, sexual orientation,
    gender identity, physical or mental disability or any other characteristic
    protected by applicable laws.
    Genpact is committed
    to creating a dynamic work environment that values diversity and inclusion,
    respect and integrity, customer focus, and innovation. For more information,
    visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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