IT Support Engineer jobs in Confidential Company in Abu Dhabi , Dubai , Sharjah – United Arab Emirates

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IT Support Engineer

Confidential Company

Posted on July 26, 2020


4 – 5
years
AED 4,500 – 5,500 ($1,215 – $1,485)
Abu Dhabi, Dubai, Sharjah United Arab Emirates



Bachelor of Science, Bachelors in Computer Application(Computers), Other(Other), Bachelor of Technology/Engineering(Other Engineering).



Bangladeshi, Pakistani, Indian, Egyptian



Male



Health insurance & Air passage



Easy Apply

Job Description

• Responsible for troubleshooting and fixing of branch/department network issues,

• Responsible for enterprise level end user support & troubleshooting within the specified SLA.

• Operating Systems & IT Hardware support & troubleshooting.

• Level 1 support for In-house and third party applications.

• Support to office productivity applications.

• Responsible for supporting corporate office & multiple business units in various locations in UAE.

• Primary Contact point for all IT related support of the R/E and Jewelry Division

• Responsible to coordinate with Software Vendors for the regular support

• Application Support & Administration including Functional & User Managements

• Coordination with rest of the IT Team for all requirement.

• MS-SQL Backup Management

• Responsible for the support in various IT projects.

• Involvement in Business/Process functions during the project implementation

• Product evaluations, level 1 procurement support.

• Responsible for IT asset management, tracking and maintaining the asset movements


Desired Candidate Profile

* IT incident management & administration

• Responsible for enterprise level end user support & troubleshooting within the specified SLA.

• Operating Systems & IT Hardware support & troubleshooting.

• Level 1 support for In-house and third party applications.

• Support to office productivity applications.

• Responsible for supporting corporate office & multiple business units in various locations in UAE.

* Network support : Responsible for troubleshooting and fixing of branch/department network issues

• Level 1 assistance to the Corporate IT teams whenever necessary.

Project Support

• Responsible for support in various IT projects as and when required.

Inventory management

• Responsible for IT asset management in the designated regions. Tracking and maintaining the asset movements

• Maintaining records of IT related purchases, Asset movements

Keywords

Desktop Support System Administration Hardware & Networking Computer Hardware Software Troubleshooting VPN Configuration Troubleshooting PC Maintenance Local Area Network

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